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What They Say About Us

“We’ve worked with Phil and How Now Consulting for the last 6 years and have found the service to be an invaluable feedback tool. With his extensive knowledge, experience in our industry and the relationship he already has with many of our clients, the process is made even easier for us"

Excel London

“Since using HowNow for our management training, our business has fundamentally changed for the better. Thanks to the skills Louise has taught us, our managers now have more meaningful relationships with the team, who in turn are performing much better."
The Future Factory

"Over the years Louise has implemented staff development, training and mentoring programs that has transformed my own thinking and my business. I would recommend anyone speak to Louise about either their own personal development or that of their team"


"Having benefitted first-hand from Louise’s teachings, we were quick to make her our go-to trainer for clients who need help increasing their client win rate by getting the most out of chemistry meetings (another one of Louise’s specialisms). We've worked with over 200 creative agencies and I would recommend Louise to every single one"

"Phil has an in depth knowledge of brands from foundation to development.  This translates in his sessions to engaging and thought provoking discussions, keeping the group on track and producing SMART outcomes.  For our events these sessions provided the basis of the brand's development and values going forwards"

Clarion Events

"We have used Phil and HowNow for well over a decade now and find the independent feedback and research invaluable in maintaining our award winning levels of customer service. His understanding of our sector ensures we remain current and in touch with our clients and visitors requirements."

Business Design Centre

"Louise is by the far best coach, trainer, motivator and enabler I've worked with. She has helped me and my teams down the years to understand our skills and motivations and maximise them. 
She has contributed to each of the award-winning teams I've built"

"HowNow has proven to be a truly valued and trusted partner to us and our clients. They create memorable training sessions and give advice that always exceeds expectations"

The Future Factory

"Phil facilitated an away day where he skilfully guided us away from a couple of potentially poor ideas, towards a couple of much better ones and helped us to work through how we manage our clients and position ourselves against our main competitors.  We were very impressed with the amount that we achieved"

Stretch Communications

"Louise is one of the best trainers I've ever come across. She's highly engaging, very personable and manages to convert even those attendees who come with an 'anti-training' mindset! She's worked with a huge variety of organisations and with clients ranging from the most junior to the most senior. A  highly effective pair of hands for your training needs!"

"Louise doesn’t tell you what you want to hear, she tells you what you need to hear. A true partner, she feels more like an extension of our in-house team rather than an outsourced trainer."

The Future Factory

"Hownow Consulting have recently completed a research campaign for us including the preparation and facilitation of an internal workshop. We have been exceptionally pleased with their professional, no nonsense approach and the results achieved. I would highly recommend Phil Pratt and his team and look forward to working with Hownow Consulting in the future"

Reed Exhibitions

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